FAQ

Orders & Shipping

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times may vary depending on your location and demand.


Do you offer free shipping?

Yes — we offer free shipping on qualifying orders over $70.00. (Subject to Change) Shipping promotions may vary throughout the year.


How can I track my order?

Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.


Do you ship internationally?

We currently ship to select countries. Shipping availability will be shown at checkout.


Products & Care

How long do Korven tumblers keep drinks cold?

Our Flow Series tumblers are designed to keep drinks cold for hours with double-wall insulation.


Are your tumblers leakproof?

Our tumblers feature spill-resistant lids designed for everyday use while on the go.


Do Korven tumblers fit in cupholders?

Yes — the Flow Series is designed to fit most standard vehicle cupholders.


Are your products dishwasher safe?

For best long-term quality, we recommend hand washing all Korven drinkware.


What materials are used in Korven products?

Our products are made using high-quality stainless steel and durable glass designed for everyday use.


Returns & Support

What is your return policy?

If you experience any issues with your order, please contact us within 14 days of delivery and our team will be happy to help.


What if my item arrives damaged?

If your order arrives damaged or defective, contact us with photos of the issue and we’ll work to resolve it as quickly as possible.


How can I contact Korven?

You can reach us anytime through our Contact page or by emailing our support team at teamkorven@gmail.com


Brand

What is Korven?

Korven is a modern drinkware brand focused on combining clean design, everyday functionality, and premium materials into products built for daily life.


What collections does Korven offer?

Our collections currently include:

  • Flow Series — insulated tumblers
  • Brew Series — coffee & tea drinkware

Need More Help?

If you still have questions, feel free to contact us anytime — we’re always happy to help.